Important FAQ for customer service

Help agencies to define their new business objectives and then create professional software.

1. What is Safarpay?

Safarpay is issued by, an ISO 9001 : 2008 & ISO 27001 : 2013 certified company.It allows instant money transfer micro atm and mPOS, recharge, bbps, aeps, pancard, insurance, loan payment and more services across India.

2.What can I do from safarpay?

You can transfer money, recharge, bill payment, pancard and more services from Safarpay.

3.What are the profits of Safarpay?

Retailers profit of safarpay-

(1) Everyone can be come a Safarpay retailer by providing a Proof of Identity (POI) and Proof of address (POA)

(2)Retailer can transfer amount any bank in india and amount will be received in the bank accountinstantly through IMPS. Agent can also use NEFT or RTGS to transfer amount.

Customers profit of Safarpay-

(1) Branchless banking without going to bank

(2) Lowest cost for money transfer.

4.How do I load my safarpay wallet?

You can load money in to your safarpay wallet through UPI. This can be done either through our web site or from safarpay mobile app.

5.How can i reset safarpay password?

click on the for got password link either on our website or on our mobile app login page.

6.Registration process of safarpay?

visit our website and click on the signup button to proceed -

7.How safe and secure is Safarpay?

safarpay is a completely safe and secure service licensed and approved by NPCI.

8.How can I contact Safarpay customer care?

You can reach to us through web site, email and phone,
(1) Website : Visit our website and choose 'contactus'
(2) Email : You can email your queries, concern sand complaints to
(3) Phone : You can also contact our customer care number-
+91-78-000-62-888 between 9:00 AM and 7:00 PM.